To help businesses cope with the financial impact of a full lock down, the government has announced the extension of the original furlough scheme which we will implement where possible to protect business critical jobs. Currently, about 50% of our colleagues across the business remain on furlough and this is the only way that we can access the financial support that we need from the government to enable us to protect our business during this crisis. The good news is that everyone was happy with all of the work that has been done, and we were given the green light to restart operations in Leeds. You have access to our free and confidential employee assistance programme, giving you face to face or freephone support providing advice on anything from health and money matters to family and work issues. Where we need a particular team or shift for a particular shop or department then it is that team or shift that is asked in. We will process one week of holiday between 1st July and 31st August 2020 (processed week commencing Sunday 2nd August and if you continue to remain on furlough or flexible furlough, we will process an additional week between 1st Sept and 30th October 2020 (processed week commencing Sunday 6th September). Please take every precaution you can to keep yourselves and your families as safe as possible. Delivery with Just Eat is also being rolled out nationwide to selected shops and the roll-out will take place from 18. Thank you. Once this conventional footfall starts returning as restrictions ease, we believe that these additional channels will provide us with significant opportunities to attract new customers and more frequent visits, which will enable us to reach further into the food-to-go market and grow our share overall. A lot of them shared their excitement on social media and coupled with some very positive coverage in the press, we have been able to spread the word that Greggs is coming back and serving customers across the UK. Selected management will begin returning next week to help with the planning and selection of teams required to return to work and those who will remain on furlough. Working with the relevant authorities we will be undertaking a deep clean of the site with a view to restarting production as soon as we can. We will need to be quick to react as new customer footfall patterns emerge and therefore plan to keep things as simple as possible whilst offering a fast and friendly service in a safe environment. Restarting our operations and reopening our shops. Meanwhile, in our shops, Covid-secure operating procedures allow us to continue serving our customers who are seeking take away, collection, or delivery of food under all of the differing tiers of restriction across the UK. This will help us to speed up our queues with orders that are made up and paid for in advance. As always, I will keep you fully updated throughout our journey, and Your Questions Matter remains available to raise any questions that you may have. All colleagues visiting or working at our offices will be required to follow the new social distancing procedures. The steps that we have taken to provide Covid-secure conditions provides reassurance for both our colleagues and customers that we can operate as safely as we possibly can throughout the Greggs business, and our ability to remain open during these times is testament to that. Please note : If you have a Greggs email address, this will be your primary email. In this latest update I am delighted to be able to report that we’re making good progress in getting Greggs back up and running again and playing our part in bringing back a little taste of normal to the nation as we begin to emerge from lock down. Please note - following recent press reports, we are very aware that during this difficult time there continues to be people who will try and take advantage of the Coronavirus crisis by using various scams. Greggs has shown its resilience and ability to adapt to even these most extreme conditions. The next step in our plan is to open around 800 shops (including 150 with franchise partners) beginning on June 15th. While none of us can guarantee we won’t face similar challenges in the future, this experience has shown that we all need to continually focus on following our COVID Control Strategy and look to keep everyone safe. There will be cases, by exception, where we need you to return to work and we will be in contact with you by the end of this week should we need you to return. This will not apply to our Supply Chain colleagues as their floating day has been previously nominated and will be taken in line with normal operating requirements. Where we can, and this will not cause operational issues or inefficiency, we will consider rotating teams in and out of furlough subject to the constraints of the Government’s Job Retention Scheme. Several counter proposals have been accepted that have helped to save jobs which has been good to see. It is great to see all of our shops open again. "Our default position is that we pay … Most importantly, I wanted to let you know all of our colleagues who tested positive for COVID-19 are on the road to recovery, and thankfully nobody has experienced any serious effects from the virus. Although we have a lot to look forward to as we continue our journey to recovery, I know that many colleagues are anxious to understand more about the employment prospects at Greggs, especially in light of a number of significant job losses across the retail sector. Any changes to shift/start times in order to re-open the business and deal with the need for social distancing are initially temporary. If you haven’t selected a fund to invest in, and the vast majority of people in the scheme leave it to the Trustees to choose an appropriate fund, then your pot of savings is placed into what is called a Multi-Asset Fund, which invests across a wide range of different types of funds, including share and government bonds. It will be difficult to allow trainees with less than a month’s experience to return to work due to the supervision that they require, which we will be unable to provide due to the need for social distancing. We opened our shops in June with a reduced range of core products and as a result we have gleaned many learnings from this period of time across our shops and our bakeries. Digital Product Analyst Newcastle upon … PHASE 3: 1200 shops reopening w/c July 1st. As you can see the challenges posed by our battle with this virus remain intense in the immediate future. “Covid trading conditions have forced this action onto our business and we are all very saddened by the need to part company with around 820 friends and colleagues, many of whom have worked with us for many years,” CEO Roger Whiteside announced on Greggs’ employee information site. We will continue to monitor the situation in Leicester and will reopen our shops when it is right to do so. Thank you for your commitment and understanding and please continue to stay safe. Includes information about the menu, profiles of the different … It begins with this management proposal which we will now seek to discuss in consultation with Unions and employee representatives over the coming weeks. Please look after yourselves and your families. These discussions will establish the key principles and will explore a number of options including rotating furlough if possible, as well as maintaining the protection of those who are extremely vulnerable. In this latest of my regular updates to keep you informed of our plans to reopen our business, I would like to begin by expressing my gratitude on behalf of all of us in Greggs to our volunteers and shop opening teams. We are not proposing to reduce the numbers of permanent Day-shift Drivers on any site, however there is a proposal to change contract terms in order to reflect these new ways of working, moving from day-shift to back-shift operating hours. Greggs boss Roger Whiteside has said his firm would pay staff who have to self-isolate because of coronavirus. Unfortunately whilst we can't be together in person this year, the NECCR team would love you to join them for some family fun from your own home. I would like to share that plan with you now so that you can see how we intend to manage this on a controlled basis over three clear phases. The proposals across all our functional teams at Greggs House reflect the impact our new shop operations and lower sales has had on central teams, our priority to focus on business-critical activity only, to work differently where required and work as efficiently as we can to support the business. Opening 800 shops will require logistics operations to recommence on all sites. The government has now outlined how the furlough scheme will change in the months ahead as the UK comes out of lock down. A statement from chief executive Roger Whiteside on an employee information site said "recent weeks have been particularly difficult" across the Greggs business. As you can see, opening Greggs for business again is complex and will need us all to be as flexible as possible while we adapt to these new ways of working.I am also aware that there will be many of our teams who will be remaining on furlough for the foreseeable future and we will continue to ensure that we keep you updated regarding our plans going forward, and also answering your specific queries through Your Questions Matter. Whilst our business has been almost entirely closed, we have been working in the background to secure the financial support we needed to keep our business going whilst we have no income from shop sales. We will keep you updated with all of this information once it becomes available. I would also like to take this opportunity to thank all those who will be leaving us for their dedicated service and contribution to the long history of success in Greggs. Enfield manufacturing will start to reopen from week commencing 17, Treforest manufacturing will start to reopen from week commencing 17. It was an enormous effort to deliver our phased reopening programme and it is great to see our shops now open again and serving customers nationwide. As I mentioned in my update last week, we have worked closely with Leeds City Council and Public Health England throughout this process to ensure that we continue to do the right thing - not only by our colleagues – but the wider community in Leeds and the surrounding areas. Our proposal is to protect as many jobs as possible, aiming to reach the required level of hours for each shop by agreeing reduced hours with shop colleagues wherever we can. Due to the significant level of interest in this trial, we now believe there is a risk that excessive numbers of customers may plan to visit Greggs, and subsequently create a situation that could impact our ability to effectively test our new measures in the highly controlled manner that was originally planned. We will be briefing our Supply teams regarding the potential impact on their sites of these proposals during the rest of today. Best wishes to you and your families – please stay safe. When it comes to the total number of jobs that might be lost, we do not know the answer to that question as it depends on how successful we are in agreeing reduced hours in our shops. Further develop our Click and Collect offering which provides bookable collection times and availability for customers, and is continuing to grow in popularity. All terms and conditions will be maintained during these temporary changes. We therefore anticipate reduced activity for our field-based retail teams who will be required to rotate on furlough once their shops are open. Support for those in need came under growing pressure and our work in this area is something that we should all be justifiably proud of. We have welcomed back so many customers already who were genuinely delighted to see us opening our doors again. It is an ever-changing landscape and we are constantly evolving our plans to meet the needs of our colleagues and customers while maintaining safety as our priority: There remains a great deal of uncertainty over the weeks ahead, however with infection levels rising we must anticipate that further restrictions will apply across all regions as we enter January. We expect this to be possible in the majority of our shops however, where this cannot be fully achieved then, at a later stage, we may need to put those impacted shop colleagues at risk of redundancy. As a food service provider, we are able to play our part in serving the communities in which we operate, and to stay open albeit at much lower levels of demand. Closing down our operations and shops took a matter of days, but starting everything back up again was a different matter that took very careful planning from a small, dedicated team who continued working throughout the crisis. Approximately 19,000 employees at British bakery retailer Greggs are set to receive £300 bonuses at the end of January 2020, following positive results in the organisation’s fourth quarter trading update. We will utilise the furlough scheme for as long as possible, and we will continue to contribute to the scheme on an increasing basis until it ends. It may not feel like it now, but experience has taught me that this will open up new chapters of opportunity for those impacted and I wish them all well for the future. We are therefore in the process of securing a bank overdraft just in case we need it to see us over an extended period of closure. As things settle down and we grow more confident in our new operating procedures, we will begin increasing the range of products and services available in our shops to attract more customers and thereby increase our sales. Greggs is better placed than many other food on the go businesses due to the wide variety and geographical spread of our shops across the country. Any colleagues remaining on furlough after July 1st will be paid 80% of contract hours or 80% of average earnings, whichever is higher, and Greggs will contribute to this from August as required. We are working behind the scenes to review current staffing levels in every part of our business – Retail, Supply and Greggs House and to understand what the future need may be in light of the changes in trading conditions we have seen and what we anticipate is to come. Ensuring we control our costs carefully. Firstly, please could I express my thanks to all of the teams that we have contacted across supply chain, our shops and Greggs House for their flexibility in their working patterns to support us in returning to work in preparation for this next significant phase of re-opening our shops. We will discuss through the consultation the fairest way of approaching this exercise. Following the conclusion of  consultation , our priority now must be to transition and settle into our revised internal team structures and work together to navigate our way through the uncertainty of the trading conditions that we now face. Greggs has proved its resilience as a business but most of all this crisis has shown the strength we have in our people. Greggs entered this year riding high having delivered an award-winning record performance in 2019 and we maintained that strong momentum into January. 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